Spending on robotic process automation (RPA) increased by 57% in 2018 and is expected to reach $2.4 billion annually by 2022. It’s the latest trend in intelligent automation — and it’s just getting started. The core functionality of RPA seeks to…
Outsourcing is somewhat of a controversial topic among US companies. Opponents of outsourcing believe it takes jobs away from established employees. However, for many businesses, outsourcing is a way to widen their pool of qualified employees. So,…
The supply chain may be the last stubborn holdout to digital transformation. Ask any logistics frontline worker, and they’ll tell you their outdated technologies create more manual work than they have time for. Transportation and logistics industry…
COVID-19 smashed through our generally accepted best business practices last year, and the virus doesn’t appear to be done with us yet. It’s time for IT to consider the pandemic as business agility becomes more necessary than ever. We’ve seen even…
The key performance indicators (KPIs) that roll up to a CIO are — and should be — a strategic priority for any organization interested in digitally transforming itself. Measuring KPIs is a metrics-driven approach that has proven effective for every…
Finding ways to reduce costs and optimize spending is not new for chief information officers (CIOs); however, this year has significantly altered the way many businesses view their budgets and how they will approach spending going into the new year…
Despite recognizing the need for digital transformation as a competitive advantage, far too often, IT innovation is slowed by the realities of the bottom line. Chief financial officers (CFOs) do not have to serve as the innovation damper, and…
It’s astonishing how a tiny virus has reshaped our workforce, economy, and social norms. COVID-19 has shifted entire paradigms from accepted best practices — and the pandemic isn’t done with us. While we don’t know yet if our shifts in IT…
The times are indeed changing for today’s chief information officer (CIO). The role has evolved into less of an operational function and more of a strategic leadership position. Chief executive officers (CEOs) look to their CIO for more than…
Enterprise organizations were slow to evolve to cloud technology from their legacy platforms and on-premise server rooms. But in the past five years, they’ve worked hard to catch up to the rest of the world, even if their efforts only encompassed…
Every executive in the c-suite needs to manage up. For a chief information officer (CIO), that means managing board relationships. Winning over a board of directors is rarely easy; in fact, it’s probably grown more challenging as the COVID-19…
While you’ve been busy worrying about the bottom line, cybercriminals have been quietly probing your vulnerabilities within the context of your COVID-19 distraction. Just ask the World Health Organization (WHO), who publicized the news of an…