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Research

Welcome to the Windsor Group knowledge base of articles
and publications that demonstrate our understanding of many
of the complex business challenges and key issues faced by companies
around the world
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While some industries are known to be more stable and predictable, others are notorious for being more volatile and cyclical. Largely influenced by external forces such as market price and environmental factors, businesses working within a cyclical environment are often faced with unique business challenges. Take the oil and gas industry for example, prices recently dropped from $110 per barrel to $30 per barrel, which substantially increased the need for organizations to scale back on their operating expenses. However, when commodity prices recover (and they always do) those same organizations will be forced to scale back up and employ the necessary resources to effectively meet demands. Although today’s digital influence has been cause for most, if not all, enterprises to adopt a more agile and flexible infrastructure environment, organizations challenged with fluctuating market conditions must ensure that their business strategy and IT are cohesively aligned.

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While the primary focus for most IT leaders is geared towards IT transformation and adopting the systems and applications that will allow them to better support today’s digital demands, the IBM z Systems™ mainframe remains the foundation for the majority of enterprise business applications. However, traditional mainframe solutions often come with a high price tag, and many operations continue to be challenged with the fundamental problem of high fixed costs that do not effectively serve corporate interests. In addition, any system alterations or adjustments that need to be made over the course of time can be very costly and often require considerable justification efforts.

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Consumer influence has, and will continue to play a fundamental role in the shaping of today’s competitive climate. With the large majority of interactions, engagements, and purchases occurring through digital channels, modern enterprises must adapt their operations to reflect the demands and preferences of their customers. It used to be that organizations could differentiate themselves from competition through a unique product or service offering, but now that customer loyalty is a notion of the past, delivering a superior customer experience has become critical to maintaining relevancy and surviving in the age of the customer.

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