With each passing year, businesses spend increasingly aggressive portions of their annual budgets on technology. Those with a clear understanding of their technological needs are poised to spend wisely and reap the benefits of their investment.…
Service-level agreements (SLAs) and experience-level agreements (XLAs) both play a crucial role in helping businesses get the outcomes they need from IT vendors.
SLAs define the terms and conditions of service delivery; XLAs define the expected…
Managing technology costs is a challenge for many businesses. Whether it’s staffing, software, hardware, facilities, telecom, or outside service expenses, understanding the different cost models is crucial to establishing and managing an effective…
Consumer packaged goods (CPG) manufacturers face a unique set of challenges when it comes to IT support. From increasingly complex digital supply chains to heavily automated production lines, CPG producers must manage multiple technologies.…
As the manufacturing landscape becomes increasingly digital, CPG producers face a dilemma when it comes to managing their growing gamut of IT services. Do you outsource or keep them internal? While outsourcing offers cost savings, access to…
Consumer packaged goods (CPG) manufacturing is a constantly evolving sector, with technology often driving change. As competition intensifies and consumer demands fluctuate, CPG manufacturers must adapt and optimize their operations to remain…
Regardless of the product you’re producing or the volume at which you produce it, every manufacturer knows cost optimization is key. A few pennies can add up to millions of dollars annually, either in extra costs or bottom-line profits, depending on…
Today, manufacturing is as much software-dependent as it is machine-driven. The confluence of digital technologies comprising Industry 4.0 has manufacturers looking closer at their approach to IT — specifically, building a team capable of…
Manufacturing is a highly competitive industry, and companies must leverage every advantage to stay ahead. As digitization sweeps across the sector and Industry 4.0 becomes more of a reality, one of the most significant benefits is having a reliable…
As traditional mainframes become more difficult to maintain, IT executives are struggling to determine how to bring this technology with them into the future. Do we abandon mainframe systems in favor of a cloud-based platform? Or, do mainframes…
Can outsourcing help you overcome mainframe software vendor issues? The short answer is yes. As mainframe technology becomes increasingly integrated with modern technologies and faces declining knowledge among the younger workforce, outsourcing…
Does outsourcing your mainframe still make sense in an era of cloud-based computing? For many companies, it does. By focusing on specific criteria — current business goals, costs of inaction, and overall value — you can build a business case to…
When it comes to IT outsourcing, separating fact from fiction is often difficult. Partnering with a poor provider can be disastrous for your company, but missing out on the benefits of IT outsourcing can set you behind competitors who are already…
Although the labor market in the United States is difficult for many industries, manufacturing is one of the hardest hit. According to research from Deloitte, the U.S. manufacturing industry is “expected to have 2.1 million unfilled jobs by 2030.”…
IT outsourcing is growing in 2023 — not just in market share but in operational capacity, competitive advantage, and strategic importance. As digital transformation continues to sweep across a wide range of industries, from healthcare to…
As traditional mainframes become more difficult to maintain, IT executives are struggling to determine how to bring existing mainframe technology with them into the future. Do we abandon mainframe systems in favor of a cloud-based platform, or do…
Can outsourcing really help you overcome mainframe software vendor constraints? The short answer is yes. As mainframe technology becomes constrained with increasing compatibility issues and declining mainframe knowledge among the younger workforce,…
Does outsourcing your mainframe still make sense in an era of cloud-based computing? For many companies, it does — yet building a business case for outsourcing can prove difficult. By focusing on three distinct components — current business goals,…
Once you’ve made the decision to outsource your IT, identifying the right provider can be a long and arduous process. Whether you take advantage of vetting and sourcing experts or try it on your own, the following strategies will help you choose the…
Once you’ve identified an IT outsourcing provider, defined transition and transformation elements, established a governance structure, and signed on the dotted line, it’s easy to feel your work in the process is done. You may think it’s time to pass…
When IT outsourcing contracts are up for renewal, many business leaders are tempted to opt for the ease of auto-renewal rather than considering their outsourcing plans and goals strategically. Here’s how to decide whether to replace your IT…
More than 90% of healthcare C-suites are exploring cost savings via outsourcing. With outsourcing proving itself as an effective way to reduce costs while still managing necessary organizational needs, healthcare organizations are increasingly…
When it comes to sourcing and procurement management within healthcare, the process may seem straightforward: identify a need, evaluate and decide on the solution(s) needed, and fill the need. But as any healthcare executive knows, things are rarely…
When you think of digital transformation within healthcare, what comes to mind? Perhaps artificial intelligence (AI) breakthroughs that have improved diagnostics — or advanced technology and machine learning that personalize medicine and care for…
Healthcare IT outsourcing is rising in popularity and usefulness, and for good reason. According to 2022 survey data from Black Book research, the most pressing drivers of IT outsourcing, other than cost, include:
Lack of skilled IT professionals…
Managing and reducing costs in healthcare remains a top concern for most healthcare teams. Meanwhile, demand for health IT outsourcing is growing — and for good reason. Health IT outsourcing is often touted as a way to reduce costs and scale teams…
While outsourcing IT in healthcare provides clear benefits, from cost reduction and improved services to better caregiver experiences while navigating privacy and compliance matters, there are also risks involved. The proper way to mitigate these…
With healthcare organizations firmly committed to reducing costs while delivering higher quality care, healthcare IT outsourcing has risen as a premier option for support, offering optimal benefits with minimal management.
Historically, IT…