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Welcome to the Windsor Group knowledge base of articles
and publications that demonstrate our understanding of many
of the complex business challenges and key issues faced by companies
around the world
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Because IT infrastructure has traditionally been associated with significant capital investment as well as ongoing expenses for maintenance and upgrades, planning is critical to ensure cost-effectiveness as well as top service levels.

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Developing an IT infrastructure assessment checklist is an absolute necessity if you’re considering any type of outsourcing. It’s the only way to assure you’re comparing apples to apples when it comes to potential service delivery solutions and providers, and it’s the only way to assure you’re comparing true total cost of ownership.

But a comprehensive, well-thought-out IT infrastructure assessment checklist also comes in handy as an ongoing business review tool. Incorporating it into your annual planning process will help you stay on your toes, rather than making possibly faulty assumptions about your ongoing capabilities. And at the rate IT technology and practices are changing, you can’t afford to view assessment as a one-time, “we already did that” exercise.

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There’s no question conducting an IT infrastructure assessment can benefit your company in many ways. You can use what you learn from your assessment to improve annual and long-term planning and improve daily operations so that you can reduce costs yet be more productive.

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The increasing complexity of new technologies has led to a need for rapid transformation among modern enterprises. As the need to do more with less continues to become more prominent, today’s CIOs have been challenged with better aligning IT with business strategy, realizing greater levels of organizational and operational efficiency, adopting and integrating the latest in digital technologies, and achieving all of this while simultaneously reducing costs and becoming more productive than ever before. For many, this has meant leaving traditional business models behind to embrace a more integrated approach to IT delivery.

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Today’s IT leaders can no longer afford to be stagnant or complacent; they must constantly seek out new ways to drive innovation, improve digital capabilities, and do so while becoming more efficient and productive than ever before. The traditional mindset of ‘command and control’ has given way to an era that encourages cross-functional collaboration and the adoption of integrated IT solutions. Outsourcing, due to its ability to facilitate greater levels of organizational and operational agility, specialized resources, and reduced operating costs, has become increasingly popular among today’s CIOs.

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According to the 2015 Momentum® Market Trends & Insights® Report, the annual contract value (ACV) for outsourcing engagements within the utility industry jumped 24 percent since 2014, outpacing the next closest industry by more than double. For many IT leaders, a primary focus has been, and will continue to be, in regards to effectively supporting core business needs while addressing the unique challenges faced by today’s utility industry. Although the need to realize a more agile and digitally-capable infrastructure environment is widely felt across all industries, the increasing need for utility companies to find the proper balance of operation, cost, and resource allocation has caused many organizations to turn to IT outsourcing as the solution.

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