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Research

Welcome to the Windsor Group knowledge base of articles
and publications that demonstrate our understanding of many
of the complex business challenges and key issues faced by companies
around the world
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Developing an IT infrastructure assessment checklist is an absolute necessity if you’re considering any type of outsourcing. It’s the only way to assure you’re comparing apples to apples when it comes to potential service delivery solutions and providers, and it’s the only way to assure you’re comparing true total cost of ownership.

But a comprehensive, well-thought-out IT infrastructure assessment checklist also comes in handy as an ongoing business review tool. Incorporating it into your annual planning process will help you stay on your toes, rather than making possibly faulty assumptions about your ongoing capabilities. And at the rate IT technology and practices are changing, you can’t afford to view assessment as a one-time, “we already did that” exercise.

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There’s no question conducting an IT infrastructure assessment can benefit your company in many ways. You can use what you learn from your assessment to improve annual and long-term planning and improve daily operations so that you can reduce costs yet be more productive.

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It’s hard to imagine your company functioning without the IBM Mainframe-based foundation that supports your information technology system. Yet for many companies legacy systems are bringing increased concerns about the cost of operating and updating IT infrastructure. They’re seeing IBM Mainframe outsourcing as an intriguing alternative.

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Cyber-crime is a real threat to any business competing in the digital space, with over 1.5 million cyber-attacks occurring each year. That number equates to roughly 4,000 cyber-attacks every day, 170 attacks every hour, or nearly 3 attacks every minute. According to a Symantec report, it has been estimated that the cost of cyber-crime in the United States is roughly $1,000,000,000,000 per year. And as if that weren’t enough, last year we saw the greatest number of cyberattacks recorded around the world to date, with a total of 304 million samples. Meaning, more than a quarter of all malware samples ever recorded were produced in 2015 alone.

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While some industries are known to be more stable and predictable, others are notorious for being more volatile and cyclical. Largely influenced by external forces such as market price and environmental factors, businesses working within a cyclical environment are often faced with unique business challenges. Take the oil and gas industry for example, prices recently dropped from $110 per barrel to $30 per barrel, which substantially increased the need for organizations to scale back on their operating expenses. However, when commodity prices recover (and they always do) those same organizations will be forced to scale back up and employ the necessary resources to effectively meet demands. Although today’s digital influence has been cause for most, if not all, enterprises to adopt a more agile and flexible infrastructure environment, organizations challenged with fluctuating market conditions must ensure that their business strategy and IT are cohesively aligned.

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Consumer influence has, and will continue to play a fundamental role in the shaping of today’s competitive climate. With the large majority of interactions, engagements, and purchases occurring through digital channels, modern enterprises must adapt their operations to reflect the demands and preferences of their customers. It used to be that organizations could differentiate themselves from competition through a unique product or service offering, but now that customer loyalty is a notion of the past, delivering a superior customer experience has become critical to maintaining relevancy and surviving in the age of the customer.

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