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Welcome to the Windsor Group knowledge base of articles
and publications that demonstrate our understanding of many
of the complex business challenges and key issues faced by companies
around the world
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CIOs are on the front line in the war against digital disruption, and many are facing an uphill battle. Amazon, the undisputed leader in cloud computing technology, alone has catapulted today’s digital business era so far forward that long-established firms have had no choice but try to keep up. At risk of trailing behind, modern enterprises are looking to rapid digital transformation as the solution for this revolution; and lucky for CIOs, they are often the ones tasked with tackling such a beast.

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Market demands, business needs, and the role of CIOs are in a state of constant change, but reducing IT costs is an area that is always under relentless scrutiny by CIOs and business leaders alike. With the rise of digital, modern enterprises have been tasked with developing and deploying strategies that will not only support the agile initiatives of business, but do so in a way that reduces the operational and administrative costs associated with such transformations. However, cost-cutting and cost optimization are two very different strategies, and there seems to be a disconnect between the strategy that many IT organizations are implementing and what today’s digital business era calls for.

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In 2014, Gartner unveiled its new ‘Bimodal IT’ model to the industry in the hopes of addressing the challenges faced by modern enterprises in today’s digital world.

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Traditional outsourcing offers clients an option that allows a service provider to control and run a given infrastructure function on your company’s behalf. If you look at traditional data center outsourcing for instance, it typically consists of a data migration that seamlessly transitions your organization’s data center to the chosen service provider’s data center.

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Consumer behavior has made a dramatic shift in the past decade, and within the IT industry, adapting to this shift has become a vital component to maintaining relevancy. Consumers have become more demanding and impatient than ever before; constantly seeking the instant gratification that can only be satisfied through digital conveniences. It’s no longer acceptable to respond to a customer inquiry within 72 hours – it has to be within hours, even minutes. Product specifications can’t be gathered through an inconvenient phone call – it has to be readily available at the click of a button. And pricing information certainly can’t require giving up personal information – it needs be provided transparently, without strings attached.

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IT sourcing advisorsThe large majority of modern enterprises have begun to pursue agile transformation in an effort to better support today’s digital business demands. However, achieving agile is not as simple as implementing a new application into your infrastructure; it requires a shift in thinking that involves the insight and support of C-level executives as well as the business and development teams. Agile, when executed well, can create greater levels of enterprise flexibility and agility, increase engagement and collaboration between teams, shorten time to market, increase customer satisfaction, and reduce development costs. However, when executed poorly, agile can cause more problems than it can solve, which is why it is so important for CIOs and key leadership team members to be aware of potential obstacles and challenges, as well as establish a game plan for how agile will be achieved.

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