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Welcome to the Windsor Group knowledge base of articles
and publications that demonstrate our understanding of many
of the complex business challenges and key issues faced by companies
around the world
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Why do you want to hire an IT outsourcing consultant? What do you expect (or at least hope) they will do for you? If you can answer those two questions, you’re well on your way to making the right choice among IT outsourcing consultants.

For most enterprises, IT outsourcing consultants assure knowledgeable guidance through the wilderness of options that now make up the global IT marketplace. No matter how up-to-date you think your CIO and IT staff are, they’re probably no match for the lightning-fast pace of change we continue to see in:

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As we’ve discussed a number of times, mainframe outsourcing providers are not all equal. That makes the provider selection process all the more important. Finding the one that’s best for your enterprise can speed you on your way to transformation and greatly improve your corporate chances for long-term success, because everything your company does depends on top-performing IT.

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IT outsourcing consultants that stand out from the herd are the ones that feel almost as if they’ve always been part of your organization. They have the right knowledge and insight to augment your internal expertise, and they have the right attitude and instincts to work closely with your own people to drive creative but eminently practical IT solutions.

Clearly, not every possibility among the many IT outsourcing consultants in the marketplace will be a standout for your herd. You want a zebra, not just a horse of a different color.

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If you’re thinking “right” advisor, you’re already thinking strategically. There are many IT sourcing advisors out there, but not every one is an equally good fit for your organization or consulting needs. Choosing the right advisor can greatly boost your chances for outsourcing success.

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The secret behind choosing proper mainframe outsourcing providers is a simple three-word admonition: know thyself first.

No provider can do a superior job for you unless everyone understands up front what needs to be done. You have to look internally to establish that before you can look externally at alternatives among mainframe outsourcing providers. There are two distinct aspects of your enterprise you’ll want to examine.

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IT outsourcing consultants know things you don’t. Exactly what that is, however, depends on who you are.

If you’re a CEO whose background lies somewhere other than information technology, you may have considerably less detailed knowledge about day-to-day IT operations than your internal IT staff, and even less knowledge about the current outsourcing marketplace. That’s to be expected. Your job is to manage the entire enterprise, and you have a cadre of tech-specialty experts in your organization who focus on IT every day.

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IT sourcing advisors come in all shapes and sizes. Not only the individual people, we’re talking about their firms. From a single consultant to huge, big-name companies, each offers a somewhat different range of services, different professional background and different approach to advising you.

Nonetheless, there are four crucial tactics all IT sourcing advisors should use.

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The best mainframe outsourcing providers are those who will focus where your priorities lie. What do you want to achieve with mainframe outsourcing? Some goals are very specific, whereas others are broader and more vague.

Your company’s goals could be greater flexibility or scalability. Reduced, or at least optimized, costs. More effective and less expensive disaster recovery procedures. Better and more consistent uptime. An improved architecture configuration. Perhaps you want to concentrate on consolidation. Or offload mainframe management responsibilities.

With mainframe outsourcing providers, you can’t simply choose your product and order a size, color and quantity. You’re custom-designing a best-fit that will move with you comfortably as your company evolves. That takes more skill, more knowledge, more insight. IT consultants know who the best mainframe outsourcing providers are – the ones best for you.

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