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Research

Welcome to the Windsor Group knowledge base of articles
and publications that demonstrate our understanding of many
of the complex business challenges and key issues faced by companies
around the world
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In many ways, the financial industry is still reeling from the economic upheaval of recent years. Meanwhile, consumer expectations are rising in every regard. You need IT solutions that boost both internal and external capabilities.

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Industry watchers suggest insurance companies need to improve their ability to attract new customers and retain existing ones. Because people expect to interact with you electronically -- via mobile devices, social media, online transactions, etc. -- you need IT solutions that support those things. But IT solutions must also help streamline processes and curb costs, to increase overall business performance.

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If you read the trade press, you will occasionally run across an industry-watcher that believes you don’t need outside help to transform your enterprise into an all-new IT operation. But the reality is, more companies than ever are seeking assistance from IT sourcing advisors because they realize they cannot make top-quality decisions on their own. Professional advice is more valuable now than ever, because there is so much at stake.

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Keeping up with trends in data center outsourcing is no easy task. It’s an environment in which change has become the very definition of normal. The technology industry research giant Gartner predicted the worldwide IT outsourcing market would total $288 billion by the end of this year, a modest increase over last year. Further, they said growth would continue at a somewhat slower pace compared to recent years, especially in traditional “first world” countries.

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There are many reasons to consider data center outsourcing. Companies all around the world have taken this step to improve productivity and predictability, reduce operations expenses and total cost of ownership and free up capital funds.

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Every executive knows that you can’t make good decisions about what to change without knowing why you want change in the first place. You have long-term goals in mind, of course. But change is driven by what you don’t have – but need – to propel your company toward those goals. You need to establish a baseline, and an IT infrastructure assessment enables you to do that.

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Even though mainframe outsourcing is hardly a new concept, misconceptions about how it works or how well it works continue to keep some companies from reaping the benefits. Perhaps some of the following concerns about mainframe outsourcing have been holding you back.

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