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Achieving Greater Organizational Agility Through IT Service Providers

Apr 14, 2016 1:00:00 PM

by Charles Bystock

IT Management Solutions
Achieving greater organizational agility and flexibility is an area of ongoing focus for many IT organizations. In addition, it has become critically important to an enterprise’s success to have the ability to adapt to a change in market, customer, or supplier demands at a moment’s notice. In an effort to better accommodate these demands, many IT organizations are partnering with IT service providers to outsource commodity support functions.

Employ Fewer Resources In-house

Rather than overloading existing employees with added duties and responsibilities, organizations look to employ an outsourced IT management solution provider to assist in the reallocation and distribution of tasks that had previously been managed internally.  Not only does this reduce the amount of internal resources needed to manage and maintain in-house systems, but it also allows an organization to focus the majority of its efforts on core competencies, and frees the IT staff with their high level of expertise and specialization to dedicate their time to IT advancements and improvements.

Expertise and Efficiency

The decision to pursue IT outsourcing can be a difficult one for IT leaders to make. Placing key areas of an organization’s infrastructure into the hands of outside resources requires a high degree of trust and accountability, which can often be a tough course for many IT leaders to follow.

Although it can be a seemingly daunting task, outsourcing to an IT service provider can lead to greater levels of expertise and efficiency within commodity support areas. Instead of spending valuable time trying to implement, manage, and maintain areas of your infrastructure in-house, organizations have the ability to outsource these responsibilities to specialty vendors that are able offer more expertise.

Cost Optimization

Cost savings is perhaps the largest reason that today’s businesses are leveraging outsourced IT solutions. The reasoning for this is that it allows organizations to achieve a greater level of productivity for a fraction of the price. Rather than incurring the salary and benefit costs of retaining employees in-house, organizations can outsource the same tasks and responsibilities to external resources without the burden of having to compensate additional employees.

With that said, cost savings are not just realized within an organization’s IT department. The ability to generate a more effective and efficient environment through IT outsourcing helps to create somewhat of a ‘ripple effect’ throughout the remainder of an organization. From sales and marketing to operations and administration, savings can be seen in terms of labor costs, technology savings, and operational efficiencies.

From cost and organizational optimization to increased efficiency and shared risk, working with IT service providers offers today’s enterprise a wide range of strategic insight, consultation, and support. Keep in mind that choosing who to partner with is a major strategic decision, and for this reason it is important to ensure that the proper steps are taken to find the right partner to work with.

Interested in learning more about the benefits of leveraging IT service providers to achieve greater organizational agility? Download the IT Health Care Case Study to see the experience and expertise demonstrated by the Windsor Group to assist a national healthcare company in increasing organizational effectiveness.

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